SupportOps AI

RAG-powered support agent with evals, citations, and escalation.

AI: OpenAI | gpt-4.1-mini | text-embedding-3-smallStore: Postgres + pgvector

Support Agent

Built this page to simulate real support operations: ask a customer question, retrieve evidence, produce a grounded answer, and expose confidence plus escalation decisions.

Ask customer questions. Answers are constrained to retrieved context and include escalation decisions when needed.

Support Agent Workflow

Built this workflow to enforce source-grounded responses. It retrieves context, generates a constrained answer, cites evidence, and escalates when confidence is low or context is weak.

No citations returned for this answer.

Run the agent to inspect trace details.